Hospitality Industry Solutions

Streamline your Receipting and Invoicing, Automate Processes and Improve Financial Control

Hospitality Industry Solutions
Hospitality Industry Solutions

The Hospitality Industry faces many challenges. These include processing large volumes of guest related data, integrating front of house and back office systems and managing multiple supplier relationships for each department. Reporting requirements are also extensive, with many internal stakeholders demanding speedy responses to facilitate informed decisions and responsive management.

We have developed a solution enhanced specifically to meet the needs of the Hospitality Industry. Our Finance, Purchasing and Reporting solution allow hotels or any business in the Hospitality Industry to transform the way they manage their business by automating processes and streamlining operations and data flow for tighter Financial Control.

Our templated Hospitality Solution, based on Microsoft Dynamics NAV and BI360, can be quickly deployed at an affordable cost. You have the option to host it in the Cloud or implement it ‘on-premise’. The solution can be applied to a single property, but also scales to larger groups with multiple properties and lines of business.

Key Features and Benefits:

Automate purchasing processes


Streamline receipting and invoicing process

Seamless integration with other business systems

Improve Financial Control and Insight

Complete Purchasing Control

Self billing from Receipts

Manage hotel, group and property finances in one system

Powerful and easy to learn Reporting

Some of our Hospitality Industry customers:


“At The Doyle Collection we worked with Ciall to implement Dynamics NAV as a replacement for SAP. The project was very successful – delivered on time and on budget. We also use Ciall’s BI360 solution to handle our Management Reporting and Consolidation needs.

Ciall have been an excellent implementation partner to work with – very strong on their products, obviously, but also in their commitment to understanding our business.”

Dermot Thunder
Group Management Accountant
The Doyle Collection

“Our decision was relatively easy. The fit between Ciall’s solution and our requirements was excellent – the price point was attractive and Ciall’s commitment to a 6 week implementation sealed the deal”.

This project was a real success for us in Portmarnock. We were up and running with Dynamics NAV, as promised, in a matter of weeks and the project was delivered for the price agreed upfront with Ciall. We continue to make enhancements, e.g. adding new operational reports that give us better insight into cost management and performance by department. We also now have an automated approval process, allowing us to manage expenditure levels and the appropriate sign offs by Product or Supplier.”

Neal Murphy
Finance Director
Portmarnock Hotel

“Our implementation of Dynamics NAV required tight integration with the point of sale software we use in our salons around the country. We also required extensive automatic bank reconciliation functionality to streamline this time consuming activity.

Ciall did an excellent job in implementing Dynamics NAV for us. We now have seamless integration between our Salon Management System and NAV with all sales, cost and payments information flowing directly into NAV. In addition our bank reconciliation process now only takes hours rather than days or weeks in the past. All in all we are very happy with the solution we now have.”

Ken Smyth
Financial Controller
Peter Mark

“From the beginning of the process, Mike and his team quickly grasped how our business operates and how to make NAV work for us. We were replacing a bespoke ERP system with NAV and Ciall ensured our staff were well trained and understood the process thoroughly. We were particularly impressed with how the handhelds in the warehouse were implemented. Within hours of go live, our warehouse staff were working more efficiently than ever.

We are now in a strong position to move forward with our business and have already begun a webshop project to capitalise on our successful NAV system. Ciall were committed to understanding the needs of our business and how our staff work which was crucial to the success of the project.

Stephen Scrivener
Marketing Director

“What we needed was the kind of structure in a financial package where you can have breakdowns of activities or events that we run as well as the flexibility in how you report and analyse data. With the functions available in Dynamics NAV, we can track revenue and costs associated with each one of the various fundraising initiatives we run throughout the year, such as Pink Ribbon Day or Daffodil Day.

The cost of implementing NAV was not prohibitive for us and the degree of efficiency and reporting flexibility that it has given us has made us more efficient and made it a worthwhile investment.”

Niamh Ni Chongaille
Financial Controller
Irish Cancer Society

Hospitality Industry Solutions

Talk to Us

At Ciall we’re always happy to help.

Let us know if you have any questions regarding our Hospitality Software, or if you would like to request a free consultation and one of our Consultants will get in touch with you.