Jurys Doyle Hotel Group

JurysDoyle is Ireland’s leading hotel group. Headquartered in Dublin, we have a portfolio of 5, 4 and 3 star Hotels and a number of Inns across the country. JurysDoyle also owns a number of properties in the UK and the US. In recent years the group has been expanding rapidly both by acquisition and organic growth. The hotel industry is notoriously competitive – and Ireland is no exception to the rule. In order to stay on top of our game, it is imperative that we have reliable, accurate and up to date information available to all key decision makers within the group.

We started working with Ciall in 2002. At that time, the challenge facing us was to streamline financial and management reporting across the group. In particular, our focus was on speed, reliability and elimination of the myriad of spreadsheets that were in use for reporting purposes. Working closely with Ciall, we decided to implement the Enterprise Reporting (ER) product from Microsoft. Using data captured from our ERP and Reservations systems, ER allows us to analyse the performance of each property within the group and to prepare our group consolidated financials. We have developed suites of reports that provide the financial management team with fast and reliable information, including Actual/Budget/Prior year comparisons, profitability, benchmarking and trend analysis. More recently we have expanded the use of ER to include our Sales and Marketing departments.

Managers in this part of the business are using ER to analyse sales performance, effectiveness of marketing/promotional campaigns and review the business mix (Rooms, Bars, Restaurants, Conferences, Events etc) by property and segment (5 star, 4 star etc). Implementation of ER saves us time every month. We now have an interface that transfers data from our main transaction systems into our reporting environment in a matter of minutes. Group consolidated reports and the preparation of all the required supporting analysis are then available at the touch of a button. And best of all, there is now one definitive version of the group numbers – no debate over which spreadsheet to use! Neal Murphy Group Financial Accountant.