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Performance Management & Measurement
Performance management is about organisations committing to a culture that is based on measurement, strategy, and facts. In general Performance Indicators are categorised as: - Competitiveness e.g. relative market position
- Financial performance e.g. profitability, performance v. budget
- Quality of Service e.g. reliability
- Flexibility e.g. responsiveness, delivery times
- Resource utilisation e.g. efficiency
- Innovation
Performance measurement includes the use of tools such as: KPI’s scorecards, dashboards, management reporting, analytics, planning, budgeting, forecasting, and consolidation. |
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- Implemented solutions to provide detailed product cost and profitability in the financial services sector
- Designed solutions to extract detailed information from underlying transactions processing systems, populate data marts and present the data refreshed on a daily basis to key business process managers
- Implemented solutions in the transport sector to provide updated route loading analysis to support dynamic replanning of routes
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Benefits to your organisation
- Align your organisational activities with the goals of your company by integrating systems, processes and the people behind them
- Establish relevant, timely Key Performance Indicators – providing specific feedback leading to prompt, corrective actions
- Produce meaningful information on a timely basis with minimal ongoing effort – ensuring that people responsible for a particular process or outcome have the actual, relevant information to do their job to the best of their ability (without having to waste time maintaining multiple spreadsheets and databases)
- Promote a culture of managing your business by FACT – reduce the potential for management by rumour, innuendo and politics
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+353 1 417 9683
8/9 Westmoreland Street
Dublin 2
Ireland
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